Predflow AI

An AI agent is an autonomous system designed to handle specific business tasks end-to-end. Unlike simple chatbots, AI agents can reason, take actions, integrate with tools, and follow defined workflows.

Yes, and we build around your stack rather than replacing it. Our agents connect to ERPs / CRMs / SaaS, along with the portals, spreadsheets, email, and WhatsApp where the work actually happens. If your data lives somewhere, we can usually reach it.

Reliability and control are our core design principles. Agents operate within defined boundaries, include fallback logic, and support human oversight. Every action is validated against your live system, workflows retry safely and resume where they stopped. Each step is logged for a full audit trail.

Security and data control are built in from the start. We are SOC 2 Type II compliant and ISO 27001 certified. Agents run on scoped credentials you control and can revoke, sensitive data is masked before it reaches any model, and each deployment stays isolated. We even support running entirely inside your own environment.

We start with a short workflow Audit to find the highest-value automation candidates and the ROI. From there we build the agent for the workflow we picked, put it into production, and move into a retainer that keeps it running as your systems change.

Access to the relevant systems and a few hours with the person who knows the workflow best. After setup, running the agent is our job, not your team's.

The audit takes about a week. A first production agent usually follows within a 1-2 weeks after that, depending on the workflow and how many systems it touches.

It stops and asks. Agents work within boundaries you define, and anything outside them gets escalated to a person instead of guessed at. For high-stakes actions we can put a human approval step in front of every write, so you decide how much autonomy each agent has.

No. Once an agent is live, we don't hand it back — we run it under a defined SLA, on an ongoing basis. Think of it less as a project with a delivery date, and more as capacity that stays. We own uptime and fixes; you own the outcome.