Recoura

Stripe users can install Recoura directly from the Stripe App Marketplace. You can also click Connect in Recoura's settings and approve access on each provider's permissions page. Recoura never sees your password and doesn't require API keys. We store a single account identifier for Stripe. Square requires an access token to read your data, so that token is stored encrypted at rest and never leaves our server. You can revoke access at any moment in Recoura's settings or straight from your provider dashboard. See our blog for more details: Connecting your Stripe or Square account.

Yes, and each currency is kept separately. Your revenue at risk, recovered revenue, and customer list are all held separately per currency. Currencies with no decimal places, such as the Japanese yen and Korean won, aren't supported yet.

The platform ignores them. We don't pull any transactions that have been flagged as fraud by Stripe Radar.

As little as we can. We keep a rolling 90 days of failed payments, a lightweight summary of your subscriptions (status and monthly value), and a log of the recovery actions taken on your behalf. Successful payments are read from your provider on demand and never stored, older records are deleted automatically, and card numbers never touch our servers at any point. They stay with Stripe or Square.

Recoura is developed in the United States by Recoura Technologies. The software is designed, written, and maintained here in the US. No offshore development shop, and no outsourced customer service.

No, and it can't be configured to. Recoura prepares and sends invoices through Stripe or Square. We hold no balances, initiate no transfers, and store no card details. Recoura's sole purpose is to recover lost revenue due to failed subscription renewals, invoices, and one-off charges.

The Recovery Guard prevents double charges. Before anything is sent, manual or scheduled, it verifies the status of the transaction against your live provider. If it's already been paid, is still being retried, or has already been recovered, our recovery engine doesn't take action on it.

Stripe or Square notifies us as soon as the payment clears, and the recovery campaign is marked off as complete. Any scheduled reminders for that payment stop instantly, and if you've connected Slack or Teams, your team gets the good news in the channel of your choice.

Disconnect from Recoura's settings or revoke access from your Stripe or Square dashboard, whichever you prefer. Either way, our access ends immediately and the connection is forgotten (and any stored Square token is removed). Your account, your customers, and your billing carry on exactly as they were.