Help & contact

Most listing and account changes you can make yourself. Find yours below, or email support.

How do I…

  • Edit my listing (name, tagline, description, features, FAQ): Open your dashboard and press Edit on the listing. Go to dashboard
  • Change my website URL, logo, screenshots or categories: Dashboard → Edit → Open full editor. Moving to a new domain hides the listing until we re-check the new site (it shows "Checking new URL" in your dashboard). Go to dashboard
  • Find out when my listing goes live: Your dashboard shows each listing’s status and, for free listings, the go-live date. Check status
  • Add or verify my Launch Llama badge: Copy the badge snippet onto your homepage. We re-check automatically and switch on the dofollow link once it’s found. Get the badge
  • Change my username or display name: Dashboard → Profile. Your old @username link keeps working. Edit profile
  • Stop or change the emails I get: Dashboard → Profile → Email preferences, or use the unsubscribe link at the bottom of any email. Email preferences
  • Cancel, change my card or download invoices: Dashboard → Profile → Membership opens the billing portal. Billing
  • Delete a listing or my whole account: Delete a listing from the ⋯ menu next to it in your dashboard. Delete your account at the bottom of Dashboard → Profile. Account settings

Ways to reach us

We read every message and usually reply within a couple of working days. If your question is about how listings, upvotes or the badge work, the FAQ may answer it faster.