MECH AI

No — works from your words. Describe the symptom, paste a code you saw on a loaner scanner, or show it a photo of the dashboard. And if you have a Bluetooth (BLE) ELM327 adapter, the iOS and Android app pairs with it directly to scan and read your codes.

Yes. The AI Mechanic covers everything from common daily drivers to older trucks and imports. The more specific your vehicle details (year, make, model, trim, mileage), the more specific the advice.

No. MECH AI is built on a frontier AI model, wrapped in automotive-specific reasoning, your garage context, and integrated tools (TSB lookups, parts search, diagnostic trees). Generic chatbots don't know what year your truck is.

Often. That's the point. If the fix needs a lift, special tools, or skills you don't have, MECH AI will say so — and tell you what the shop should charge.

Yes — MECH AI works in 7 languages: English, Spanish, Portuguese, Russian, German, French, and Italian. The AI answers in your language, and the app is available worldwide.

Yes. Cancel anytime — mobile subscriptions in your App Store or Google Play settings, web subscriptions from the in-app subscription page. No cancellation phone call required.

Yes — you manage the change where you subscribed. Web subscriptions are managed from the app's Subscription page: if you already have an active plan, switch it there rather than starting a second subscription. iOS and Android subscriptions are changed in your App Store or Google Play subscription settings. Billing timing for a change follows your billing provider's rules, and [email protected] can help if you're ever unsure.

Yes, forever. It's ad-supported, and it includes a daily AI Mechanic chat allowance — no card required. The paid tiers remove ads and unlock the tools you'll actually use if you turn wrenches regularly.

Yes. Yearly billing is about 30% off monthly billing on the self-serve paid tiers. SHOP MANAGER is currently a guided pilot, so its scope and pilot pricing are confirmed with each shop before onboarding.

One AUTOSHOP account covers your shop's shared devices — bay tablets, the service desk, the shop phone. If you need named team members, customer records, repair orders, and invoices, apply for the guided SHOP MANAGER pilot.